| Programme |
Thursday, 17 February
Venue: Confindustria Headquarters, Viale Astronomia 30, Rome
Please, click here to download the conference programme in a PDF format. |
This full-day programme aims to demonstrate how service innovation is changing the relationship between manufacturing and services and how better services contribute to making the economy more competitive and efficient. It is organised in two consecutive sessions: each session has a clear, practical company focus, based on case studies of sectors and companies on how they have shaped new business and markets. The sessions conclude with a roundtable discussion addressing the policy implications of these changes. Moderator: Cathy Smith, Broadcast journalist |
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| 09.00 | Registration |
09.30 - 10.00
| Welcome addresses
- Ennio Lucarelli, Vice President of Confindustria Servizi Innovativi e Tecnologici
- Reinhard Büscher, Head of Unit Support for Industrial Innovation, DG Enterprise and Industry, European Commission
- Allan Mayo, Chairperson of the Expert Panel on Service Innovation in the EU & Head of Services Policy Unit in the Department for Business, Innovation and Skills, UK
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10.00 - 10.20
| Emerging trends in value chain development: the catalysing role of service innovation - Martin Kruse, Futurist at the Copenhagen Institute for Futures Studies, Denmark
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10.20 - 11.30
| Re-invigorating the competitiveness of European industries through service innovation: how service innovation changes traditional industrial sectors to become more globally competitive and efficient Setting the scene: Hans Rijckenberg, Expert Panel member & Director of Sapience ’00, the Netherlands
› The automotive industry 1) The new role of transport and logistics services: example of DHL as car parts producer/supplier to Audi: Andreas Kruse, Director DHL Solutions & Innovations, DHL Innovation Centre, Germany 2) Car2Go, Daimler Andreas Leo, Daimler, Germany › The tourism sector CARD Project - a new integrated tool for transport, culture and touristic services: Gaetano Mercadante, Confcultura, Italy Gianluca Palmieri, Internet & New Technologies Manager, Trenitalia, Italy
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11.30 - 12.00
| Coffee break |
12.00 - 12.30
| › The food industry SME integration platforms for global market: the case of the Valtellina District Fabio Moro, CEO of Pastificio di Chiavenna, District of Valtellina, Italy
› The furniture industry the role of design oriented services for SMEs: the NeroLuce design centre experience in Treviso: Anilkumar Dave, R&D Projects and Technology Transfer Unit Coordinator,Treviso Tecnologia,Italy
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12.30 - 13.15
| Roundtable on policy implications |
| | - Lisbeth Bahl Poulsen, Support for Industrial Innovation, DG Enterprise and Industry, European Commission
- Andrea Bianchi, Director for Industrial Policies and Competitiveness, Ministry for Economic Development
- Luigi Freguia, Delegate for Digital Technologies Innovation, Confindustria Servizi Innovativiti e Tecnologici
- Jette Nøhr, Expert Panel member & Senior Advisor in Confederation of Danish Industry, Denmark
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13.15 - 14.15
| Lunch |
| 14.20 -15.50 | From Internet to mobile applications - the m-revolution: how service innovations change established service sectors creating new markets Setting the scene: Hannes Leo, Leoon Consulting, Austria
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| › The case of e-Health IntLIFE project Ilias Lamprinos, Senior R&D Engineer, INTRACOM TELECOM, Greece
› The case of cultural heritage & arts 1) Tate Modern Gallery, UK Hasan Bakhshi, Expert Panel member & Director, Creative Industries, NESTA Policy & Research Unit, UK 2) Abel, the Netherlands Fred van Schoonhoven, Abel, the Netherlands
› The case of mobility City-logistics, Italy - reorganisation of the distribution of goods within the urban territory of Parma: Valeria Battaglia, Federtrasporto, Italy Alessandra Raffone, Almaviva TSF, Italy
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| 15.50-16.10 | Coffee break |
| 16.10-16.40 | › The case of publishing Hypermedia News - a new way of integrating journalistic contents Luigi Rocchi, Technolocical Strategies Director, RAI, Italy
› The case of financial services Tribalnets – digital financial services using existing mobile networks Didier Marissal, Founder/ Chairman, Tribalnets, Belgium
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| 16.40-17.30 | Roundtable on policy implications |
| | - Reinhard Büscher, Head of Unit for Support for Industrial Innovation, DG Enterprise and Industry, European Commission
- Guido Riva, Chairman of Health Commission of Confindustria
- Lanfranco Marasso, Director of Innovation in Public Sector, Engineering, Italy
- Renzo Turatto, Department Head for Digital Public Administration and Innovation, Presidency of the Council of Ministers, Italy
- Kai Engel, Partner in A.T. Kearney and the Innovation and R&D Management Practice Lead, Germany
- Peter Wolfmeyer, Expert Panel member & Managing Director ZENIT GmbH, Germany
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17.30
| Concluding remarks |
| | - Aldo Bonomi, Confindustria Vice President for Industrial District and Local Policies
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Friday, 18 February Venue: Confindustria Headquarters, Viale dell’Astronomia 30, Rome |
This half-day programme will have a clear policy focus around the Europe 2020 Strategy, notably the Industrial Policy for the Globalisation Era flagship, and the role of service innovation in relation to the Single Market, productivity and growth of services.
Moderator: Cathy Smith, Broadcast journalist |
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09.30
| Registration and welcome coffee |
10.00 - 10.30
| Welcome addresses
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| | - Alberto Tripi, Confindustria Delegate for Services and Technologies
- Giorgio Squinzi, Confindustria Vice President for Europe
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10.30 - 10.50
| Productivity in services- Jan Mischke, Senior Fellow, McKinsey Global Institute
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10.50 - 11.10
| Hand-over of the recommendations of the Expert Panel to Vice-President Tajani and introduction to the policy recommendations - Allan Mayo, Chairperson of the Expert Panel on Service Innovation in the EU
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11.10- 11.30
| Industrial policy and service innovation- Antonio Tajani, Vice-President of the European Commission
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11.30 - 11.50
| - Paolo Romani, Minister for Economic Development
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11.50 - 12.00
| - Patrizia Toia, member of the European Parliament & Vice-Chair of the Committee on Industry, Research and Energy
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12.00 - 12.10
| - Linda Lanzillotta, member of the Italian Parliament
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| 12.10 - 12.40 | Q&A Press Session - open to all speakers |
12.40 - 13.10
| Concluding remarks- Antonio Tajani, Vice-President of the European Commission
- Stefano Pileri, President of Confidustria Servizi Innovativi e Tecnologici
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