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  1. Mini-study on a European initiative on BISS in the creative industries
  2. The study provides background information and strategic advice regarding the potential establishment of a European initiative to promote innovative creative industries throughout Europe. A specific focus rests on the provision of “Business Innovation Services” and how policy intervention at EU level could optimise such services provided to creative companies and thereby promote the societal and economic impacts of the creative industries
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  4. Mini-study on the Access to Finance activities of the European Creative Industry Alliance
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  6. The study provides an initial impact assessment of the potential activities at the operational level related to access to finance to support the development of the new European Creative Industries Alliance. Notably the study seeks to identify:
  7. 1. The potential role to be played by this platform to foster European cooperation and value added in relation to Access to Finance for Creative Industries
  8. 2. Relevant performance and impact indicators which could be attributed to the individual activities as set out in the activities at Annex of the European Creative Industries Alliance document
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  10. Mini-study on New Cluster Concepts Activities in Creative Industries
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  12. The study examines the perception and definitions of the creative industries. It compares different methods and different data using industrial and occupational statistics, and it illustrates the differences with employment data for the area of Greater Copenhagen as well as international clusters. The international data used is from Monitor Group. Based on the comparison, recommendations are made on how to go forward with mapping creative clusters.  The study also discusses international benchmarking of creative industries along with cluster initiative for creative industries. Finally, it discusses cross boarder collaboration between creative industries and the importance of user-driven innovation in the creative industries.
  1. OECD(2006) : Innovation and Knowledge-Intensive Service Activities. ISBN Number: 92-64-02273-2
  2. A wide range of knowledge-intensive service activities (KISAs) enables firms and public sector organisations to better innovate. This publication examines the contribution of knowledge-intensive services to the acquisition and growth of innovation capabilities in firms and public sector organisations. The analysis derives from a series of surveys and case studies undertaken in nine OECD countries: Australia, Denmark, Finland, Ireland, Japan, Korea, New Zealand, Norway and Spain.

  3. Bruno, N., Miedzinsky, M., Reid, A. and Ruiz-Yaniz, M. (2008) Socio-cultural determinants of innovation in the sector of information and communication technologies (ICT), Europe INNOVA, Sectoral Innovation Watch, WP10, February.
  4. The report identifies socio-cultural barriers and driving forces to innovation across ten sectors: food/drink, automotive, energy production, biotechnologies, textiles and clothing, chemicals, information and communication technologies, aerospace, machinery and equipment, and eco-innovation. The analysis is twofold; firstly similarities and differences across national socio-cultural profiles have been analysed and secondly socio-cultural factors relevant for each of the specific sectors have been explored.
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  6. Cruysen, A. van and Hollanders, H. (2008) Are specific policies needed to stimulate innovation in services? INNO Metrics 2007 report, Brussels: European Commission, Directorate-General Enterprise and industry.
  7. It is well known that the services sector has gained relevance in terms of its share of in GDP, and employment, increasingly contributing to employment, productivity, innovation and economic growth. The services sector also holds important differences with the manufacturing sector. Policy in services innovation is considerer underdeveloped when compared to policy in manufacturing innovation. This dilemma and the need of specific policies to stimulate innovation in services are tackled in the report.

  8. Cunningham, P. (2007) Innovation in Services, INNO Policy Trendchart Thematic Report, 2007, PRO INNO Europe ®
  9. In the light of recent developments, this report, the third Thematic Report of 2007 under the INNO-Policy Trend Chart initiative of DG Enterprise and Industry, seeks to update the evidence obtained in the 2006 survey. The questions examined by this report are also aimed at capturing additional information beyond that addressed in the previous questionnaire. In particular, it sought information on measures in support of service clusters and additional evidence on measures in favour of organisational innovation.

  10. Danish Agency for Science, Technology and Innovation (2008). Inside Service Innovation – Challenging Policy.
  11. Following issues are tackled in the report: the role of the service economy and service innovation, public research and international cooperation, innovation through public-private cooperation, competences for service innovation and finally policy conclusions and recommendations within the Danish context.

  12. European Union Scientific and Technical Research Committee (2008) CREST Conclusions of 18 April 2008: R&D in Services – review and case studies: Promoting the Role of Systematic R&D in Services. CREST 1205/08
  13. Policy makers have increasingly recognised the socio-economic importance of services and there is a growing interest to develop measures that address services within the EU but also in most other developed countries such as the USA, Japan and Taiwan. The following policy implications will address the issues that appear to be most relevant from the R&D in services perspective.

  14. Hipp, C. and Grupp, H. (2005) Innovation in the service sector: The demand for service specific innovation measurement concepts and typologies, Research Policy, Vol. 34, pp. 517–535.
  15. There is evidence that the notion of innovation, well established in the manufacturing sector, cannot simply be transposed to the service sector. This article deals critically with existing measurement concepts derived from manufacturing, and introduces a new typology with a view to obtaining a better understanding of innovation in services. Selected results from the German innovation survey are analysed in order to support the conceptual findings and to identify potential improvements. Special attention is directed towards the inclusion of knowledge-intensive business services that are of particular importance for innovation processes.

  16. Luoma, T, Paasi J, Strong R. and Zhou R (2008). Uncertainty Management in Service Innovation. 
  17. A systematic framework to support uncertainty management and decision making in service innovation design, development and offering (business) phases is presented. At the core of the system is a dynamically evolving risk taxonomy that is tapped to either qualitative or quantitative decision process. The work was triggered by the results of a large interview study about innovation management practice in 12 major Finnish organizations and an attendant research question: "How could uncertainties related to service innovation be better managed?"

 

  1. Hollanders, H. and Kanerva, M. (2009) Service sector innovation: Measuring innovation performance for 2004 and 2006 using sector specific innovation indexes, INNO Metrics 2009 report, Brussels: European Commission, DG Enterprise.
  2. This statistical paper provides an update of the Service Sector Innovation Index using more recent 2006 data from the Community Innovation Survey (CIS) using a selection of the indicators from the revised methodology of the European Innovation Scorecard (EIS) introduced in 2008.
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  4. Federal Ministry of Education and Research (2006b) Innovation with Services. BMBF-Funding Programme, Bonn, Berlin.
    The services sector today is Germany’s largest value-added sector and generates the most jobs. The sector rose to this position virtually unnoticed by the public. Service research that aims to help increase Germany’s innovation capabilities and boost its competitive strengths has yet to be established in many areas. The Innovation With Services programme targets this goal.
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  7. Federal Ministry of Education and Research/Tekes (2007). Mapping Innovation Policy in Services. Country Report Germany. Fraunhofer Institute for Industrial Engineering.
    There are several political actors within the German innovation system who support service innovations by concrete measures. Different initiatives were started in the resent past to strengthen the German innovation system as a whole and to improve integration among the political levels. The report focuses on the Federal level.
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  9. Kox, H. & Rubalcaba L. (2007). Business services and the changing structure of European economic growth. CPB Netherlands Bureau for Economic Policy Analysis.
  10. In recent decades business services contributed heavily to European economic growth, in terms of employment, productivity and innovation. The paper argues that there is no reason to expect a “Baumol disease” effect as long as the productivity and growth spill-overs from KIBS to other economic sectors are large enough. The paper also pinpoints some policy “handles” that could be instrumental in boosting the future contribution of business services to overall European economic growth.
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  12. VINNOVA (2009). Organising Work for Innovation and Growth. Experiences and efforts in ten companies.
  13. The achievement of a sustainable knowledge economy depends on what happens in the workplace. Work-oriented innovations are gaining significance as engines of sustainable growth, i.e. growth that is economically, ecologically and socially sustainable. It is therefore important to consider workplaces as systems not only for production, but also for learning and innovation. The book provides ten examples on how companies work in practice to create organisational conditions that promote innovation, competitiveness and growth by taking the high road vision as a strategy for development.
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  15. VINNOVA (2009). The Innovation Platform. Enabling Balance between Growth and Renewal.
  16. Why do not R&D efforts investments in innovation systems generate more radical innovation, new growth platforms and renewal of industrial systems? This is a question of profound importance, in particular given the socio-technological and ecological system failures we are facing in years to come. How can we meet such storms well, and proactively turn threats of system failures into opportunities for sustainable growth? This book shows why radical innovation and renewal meet resistance, and describes the tension and competition between continuous improvement and radical innovation.
  17. To enable a better balance between growth and renewal we propose that innovation systems should be governed by an innovation platform, i.e. structures and institutions that stimulate transition from focus on growth around existing business and technology ideas to search for renewal that can embrace approaching storms of change, and mobilize for transition from innovative renewal to sustainable and profitable business and technology ideas when these are ready to enter or create markets.
     
  18. VINNOVA (2009). Managing and Organising for Innovation in Service Firms. A Literature Review with annotated Bibliography.
  19. The number of companies that supply services increases. Services are thus an increasingly important part of the labour market with significant potential to contribute to Sweden's growth. Knowledge about the role of work organisation and leadership in business development and innovation rests today mainly on experience from large Swedish industrial companies. This literature review was initiated in order to identify knowledge gaps in the scientific literature on how service work can be organized and led in order to safeguard and promote the innovation potential of employees.
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  2. RENESER (2006) Research and Development Needs of Business Related Service Firms, Final report to DG Internal market and services, Report commissioned by DG Internal Market and Services of the European Commission, Dialogic / Fraunhofer / PREST / Servilab, Utrecht / Stuttgart / Manchester / Madrid.
  3. With a sharpening focus on innovation and R&D as key components in competitiveness, and a growing acknowledgement that a dynamic services sector will be at the heart of Europe’s future growth, it is clear that an enhanced comprehension of the nature of innovation is needed. 
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  5. The Service Innovation Yearbook 2009-2010
  6. The Service Innovation Yearbook focuses on new ICT enabled innovation paradigms for services, notably on knowledge intensive services in various fields. User-centricity in service innovation means new type of playing field in the services landscape. Innovation is faster and more multidisciplinary than ever before. How do we capture the potential of all stakeholders to contribute? How do we ensure that the services developed are fast taken up, and scalable into different contexts, be it on individual, cultural or geographical level?